Hojumoni Help

Hojumoni Support

If you need help with Hojumoni, use the contact information below and include enough detail for us to reproduce the issue quickly.

Contact

Support email: tgyyun@gmail.com

Response Time

Target response time: within 3 business days.

What To Include In Your Message

  • Your account email
  • Your city hub and group name, when relevant
  • Your device model
  • Your OS version
  • The app version
  • A short description of the issue
  • Screenshots or screen recordings if available

Common Support Topics

  • Account sign-in or phone verification problems
  • City hub and group membership issues
  • Community post, listing, event, or comment problems
  • Payments, refunds, participation, resumes, or job application problems
  • Messaging and notification issues
  • Safety reports, blocks, or account deletion requests

Privacy Requests

For privacy or data deletion questions, email tgyyun@gmail.com and include the subject line:

Privacy Request - Hojumoni

We will acknowledge privacy complaints and aim to provide a substantive response within 30 days.

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